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Case Study: Interim Head of IT Operations

​The Client:

A higher education provider required an Interim Head of IT Operations to be immediately deployed to deliver on a key strategic imperative for the university. The strategy entailed ensuring that the students, academics, professional staff and partners all experienced a technology environment that was reliable, performant, resilient, secure and fit-for-purpose. They required immediate access to relevant IT expertise and assistance to achieve their goals.

The Brief:

The client was looking for a seasoned candidate who could hit the ground running and instil confidence and stability for what was a large and vital part of the organisation. The candidate didn't necessarily have to have a depth of experience in the university or education sector - in fact someone who could bring innovative and creative thinking from an industry that had already been digitally disrupted was a bonus.

Watermark’s Solution & Outcome:

A shortlist was put forward immediately with the necessary skills and experience and the preferred candidate was placed within a week. Due to the instant availability and deep IT expertise, this interim executive could dive into the role at a very fast pace to assist the client.