A returning client, in the insurance sector, required an Interim Chief of Claims Operations to lead and execute on the organisation’s personal injury strategic plan and direction.
This shortlist of suitable candidates, all available immediately, had strong operational leadership including experience in designing strategic operating models and insurance claims.
Watermark’s Solution & Outcome:
The client was so impressed with the calibre of Watermark’s candidates that they placed a second interim executive from the same shortlist with strong transformation and customer experience skills. Watermark appointed both interim executives within two weeks which assisted our client in solving two issues simultaneously.